Why am I not eligible to apply for a credit card?

If you are not eligible to apply for an MSB credit card, please contact the MSB Branch/Transaction Office where you submitted your card application for further clarification. In case you applied for a credit card online, please contact the MSB Customer Service Hotline at 1900 6083 for consultation and support.

How can I find out what promotions are available for my credit card?

Each MSB credit card offers its own set of promotions and benefits. To view detailed information, you may visit https://www.msb.com.vn, select “Credit Cards”, then choose the card product you are interested in. Promotion details will be displayed in the “Card Details” section. Alternatively, you may contact the MSB Customer Service Center through the following online […]

When will my credit card expire and do I need to renew it?

1. On the physical card The expiration date is printed on the card under “Valid Thru” (month/year). 2. On the MSB mBank application You can check your credit card expiration date by following these steps: MSB mBank → Card Services → Credit Card → Card Management → Card Information → Confirm → Enter the Soft […]

How can I pay my credit card outstanding balance?

MSB Credit Card Outstanding Balance Payment Guide You can settle your MSB credit card outstanding balance through one of the following methods: 1. Automatic Debit (Auto Debit) You may register for the Auto Debit service at any MSB Branch/Transaction Office or via the MSB mBank application. Steps on the MSB mBank application: MSB mBank → […]

How can I apply for an MSB credit card?

To apply for an MSB credit card, customers must meet the following requirements: 1. Nationality: Vietnamese citizen 2. Residence/Workplace: Located in provinces or cities where MSB Branches/Transaction Offices are available 3. Age: Primary cardholder: From 20 to 65 years old; Supplementary cardholder: From 15 years old and above 4. Credit history: No Group 2 bad […]

What benefits does MSB Mastercard Green World card offer?

Credit limit from VND 120 million to VND 1 billion. Cashback of up to VND 24 million per year (for categories such as airlines, metro, etc.). Foreign transaction fee of only 1% for overseas card spending. 6 complimentary domestic airport lounge visits per year for the primary cardholder and family members. Up to 10 Xanh […]

What are the requirements to be issued the MSB Black Card?

Must be a Vietnamese citizen residing in Vietnam, identified as a Priority Banking customer according to MSB regulations from time to time, and classified as a high total asset customer. Age from 25 to 65 years old. The customer must not have Group 2 debt within the past 12 months or Group 3 debt within […]