Apple Pay requires an active internet or mobile data connection when adding a card. Please ensure that your device is connected to the internet via Wi-Fi or mobile data. Additionally, please check the following: Make sure you are signed in to your Apple device using your Apple ID. Ensure that you are logged in to […]
You can link your MSB card to Apple Pay using one of the following methods: 1. Add the card via the MSB mBank application Step 1: Log in to the MSB mBank application → Select Card Services → Choose Add Card to Apple Pay → Select Continue. Step 2: Select the card you wish to […]
Currently, all active international credit cards and international debit cards issued by MSB can be linked to Apple Pay, provided that the cards are in normal operating status.
The minimum payment amount includes the following components: The monthly installment amount. The interest (if any) associated with the installment plan. At least 2% of the remaining outstanding balance excluding installments (or as stipulated by MSB from time to time). Notes: You are required to pay at least the minimum payment amount to avoid late […]
If you have paid your credit card outstanding balance but the payment has not yet been recorded, please follow the steps below: 1. If the payment was made from an MSB account – Please contact the MSB Customer Service Hotline to check the transaction status and request a transaction inquiry if necessary. – The maximum […]
You can check the monthly credit card statement and outstanding balance through the following methods: Method 1: Via the electronic statement sent by email You may review your credit card statement through the electronic statement sent to your registered email address. Method 2: Via the MSB Plus application Log in to the MSB Plus application […]
To check your credit card limit, please follow these steps on the MSB mBank application: Open the MSB mBank application. Select Card Services. Choose the card number you want to check. View the information in the Card Limit section.
Once you receive an SMS notification confirming the successful issuance of your credit card, the physical card will be delivered to you. The estimated delivery time is as follows: – 3-5 days for customers located in Hanoi and Ho Chi Minh City. – 7-10 days for customers in other areas. If you do not receive […]
To request the issuance of an additional credit card, please follow the steps below on the MSB Plus application: – Log in to the MSB Plus application. – Select View All. – Choose Card Issuance. – Select the type of credit card you wish to issue (primary card or supplementary card). Note: Once the card […]
If your card is lost, suspected to be misused, or you wish to temporarily block your card, you may proceed as follows: 1. Block the card via the MSB mBank app Step 1: Log in to the MSB mBank app and select the Card Services icon. Step 2: Choose the card you want to block, […]