Dear customers,

If you have any questions about the service, please leave your information in the contact form below. We will check and respond to customers within a maximum of 2 hours. Thank you for trusting and using MSB's services! MSB provides customer service, updates promotions and banking information through the official channels:

- Fanpage: MSB - Vietnam Maritime Commercial Joint Stock Bank

- List of branch Fanpages: MSB {Branch name} - Ngân hàng Hàng Hải (Check the list here)

- Zalo: https://zalo.me/msbvietnam 

- Website: https://msb.com.vn/

- Internet Banking: www.ebank.msb.com.vn

- Email: CSKHCaNhan@msb.com.vn | CSKHDoanhNghiep@msb.com.vn

- Hotline: 19006083 (Retail Banking) - 18006260 (Corporate Banking)

- MFirst customer service: Email: MFirst247@msb.com.vn | Hotline: 1800.599999 (Free)

Head office

54A Nguyen Chi Thanh Street, Lang Thuong Province, Dong Da District, Ha Noi City, Viet Nam

  • SWIFT Code: MCOBVNVXXXX
  • Tel: (024) 3 771 89 89 | 19006083 (Personal) | 1800.5999999 (MFirst)
  • Fax: (024) 3 771 88 99
  • Email: CSKHCaNhan@msb.com.vn | MFirst247@msb.com.vn

See detailed instructions on Customer Care Call Center Experience here