To inquire about money transfer transactions via Internet Banking, please follow these steps: Method 1: Log in to your Internet Banking service → Account → Account inquiry → Transaction history → Select the transaction you want to inquire about → Inquire → Enter the details you want to inquire about (edit the name or account […]
To change your transaction limits, please follow these steps: Method 1: Log in as the administrator (admin) → Business Limits/User Limits. Method 2: Please visit the nearest MSB branch or transaction office for assistance (Please bring the form with your company’s signature and seal). *Note: Changes to the limit must not exceed the limit of […]
Your transfer limit depends on the service package you subscribed to with MSB. To check the transfer limit for each transaction type, please follow one of the two methods below. Method 1: Log in as the administrator (admin) → business limit/user limit. Method 2: Contact the hotline 18006260 (free of charge) to connect directly with […]
If you are unable to log in to the IB/MB application, please check the following information: On a web browser: Log in using the correct link: https://ebank.msb.com.vn/ or https://www.msb.com.vn/ (select ebanking/Corporate Customers). Use the correct username and password sent to your registered email address. The username should not contain spaces. Do not manually copy and […]
Login Instructions 1.Logging into Internet Banking: Please log in via the link https://ebank.msb.com.vn/ or https://www.msb.com.vn/ Use the username and password sent to your registered email address. Change your password. *Note: Enter your username without spaces, and type your password manually. 2.Logging in and activating the M-emobile application. To activate the application, please follow these steps: […]
Instructions for Registering for the Service To register for the Interbanking service, please follow these steps: 1.Online Registration: Register to open an account and register for internet banking online (if you do not already have an account at MSB) Access the link: https://ebank.msb.com.vn/. Select register to open an account ONLINE Follow the instructions. 2.Registration at […]
A. Unlocking the Service: To unlock the service, you can do the following: 1. Call the customer service hotline: 18006260 (free of charge) using the user’s or administrator’s phone number to speak with a representative for assistance in unlocking the service. 2. Visit the nearest MSB branch or transaction office (please bring the form with […]
Instructions for locking MSB’s online banking services. You can lock the service using one of the following methods: 1. Call the toll-free hotline 18006260 to request service locking. 2. Visit the nearest MSB branch or transaction office (bringing the form with the company’s signature and seal) for assistance.
To generate an OTP code, please follow these instructions: Step 1: Open the M-emobile application. Step 2: Log in to Soft OTP. Select the “Soft OTP” feature in the bottom right corner of the screen. Enter your PIN (The initial PIN is the last 6 digits of your registered phone number). Step 3: Enter the […]
Instructions for unlocking your PIN using Soft OTP. Please follow these instructions: Select “Register for unlocking”. Enter your username, ID number, and phone number. Enter the OTP code sent via SMS to your registered phone number.