To request the issuance of an additional credit card, please follow the steps below on the MSB Plus application: – Log in to the MSB Plus application. – Select View All. – Choose Card Issuance. – Select the type of credit card you wish to issue (primary card or supplementary card). Note: Once the card […]
If your card is lost, suspected to be misused, or you wish to temporarily block your card, you may proceed as follows: 1. Block the card via the MSB mBank app Step 1: Log in to the MSB mBank app and select the Card Services icon. Step 2: Choose the card you want to block, […]
To redeem reward points accumulated on your MSB credit card, please follow the instructions below depending on the type of card you are using: 1. For Mastercard Family & World Elite cards – Log in to the MSB mBank application. – Select Card Services. – Choose your Mastercard Family / World Elite card number. – […]
The CVV (Card Verification Value) is a 3-digit security code printed on the back of a credit card, used to verify online transactions. You will be required to enter this code when making online payments or transactions. You can check the CVV code in one of the following ways: Method 1: On the physical card […]
Each MSB credit card may have different conditions for annual fee waivers. To view detailed information, you may visit https://www.msb.com.vn, select “Credit Cards”, then choose the card product you are interested in. The applicable conditions will be displayed in the “Card Details” section under “Annual Fee Promotion.”
The annual fee is the yearly fee that cardholders must pay to maintain the use of their credit card. This fee may vary depending on the type of credit card and the issuing bank.
If you are not eligible to apply for an MSB credit card, please contact the MSB Branch/Transaction Office where you submitted your card application for further clarification. In case you applied for a credit card online, please contact the MSB Customer Service Hotline at 1900 6083 for consultation and support.
Each MSB credit card offers its own set of promotions and benefits. To view detailed information, you may visit https://www.msb.com.vn, select “Credit Cards”, then choose the card product you are interested in. Promotion details will be displayed in the “Card Details” section. Alternatively, you may contact the MSB Customer Service Center through the following online […]
1. On the physical card The expiration date is printed on the card under “Valid Thru” (month/year). 2. On the MSB mBank application You can check your credit card expiration date by following these steps: MSB mBank → Card Services → Credit Card → Card Management → Card Information → Confirm → Enter the Soft […]
MSB Credit Card Outstanding Balance Payment Guide You can settle your MSB credit card outstanding balance through one of the following methods: 1. Automatic Debit (Auto Debit) You may register for the Auto Debit service at any MSB Branch/Transaction Office or via the MSB mBank application. Steps on the MSB mBank application: MSB mBank → […]