Customers may submit an inquiry request to amend the beneficiary account number/name for a successfully completed transfer from MSB by following the steps below: Step 1: Log in to Internet Banking → select Account → select the account used for the transaction Step 2: Select Transaction Creation History, find the transaction to be inquired Step […]

Customers may submit an inquiry request to amend the transaction description of a successfully completed transfer from MSB by following the steps below: Step 1: Log in to Internet Banking → select Account → select the account used for the transaction Step 2: Select Transaction Creation History, find the transaction to be inquired Step 3: […]

Customers are requested to follow the steps below: Step 1: Log in to Internet Banking → select Account → select the account used for the transaction Step 2: Select Transaction Creation History, find the transaction to be inquired Step 3: Click Inquiry → enter the inquiry request in the inquiry content field ⏱ Processing time: […]

Customers may submit a request to recall an incorrect transfer transaction by following the steps below: Step 1: Log in to Internet Banking → select Account → select the account used for the transaction Step 2: Select Transaction Creation History, find the transaction to be inquired Step 3: Click Inquiry → enter the inquiry request […]

If the beneficiary has not received the funds, customers may submit an inquiry request by following the steps below: Step 1: Log in to Internet Banking → select Account → select the account used for the transaction Step 2: Select Transaction Creation History, find the transaction to be inquired Step 3: Click Inquiry → enter […]