Feb
1. SCOPE OF AMENDMENT This document serves to amend and supplement certain articles of the Promotion Program for Individual Customers who are New to Bank (NTB) for the 2025-2026 period, specifically focusing on customers participating in investment and wealth products for the first time. 2. AMENDED CONTENT 2.1. Extension of Program Duration Old duration: From […]
You can find your account number through one of the following methods: Method 1: Log in to the MSB mBank app, select “Accounts,” and then choose “Payment Account” to display your account number. Method 2: Access https://ebank.msb.com.vn and select “Accounts” to check your account number. Method 3: Visit the nearest MSB branch for assistance. Method […]
Please contact the branch or transaction office you visited previously for further assistance. You can find the phone number of the branch/transaction office at the following link: https://www.msb.com.vn/en/mang-luoi.html
If you do not receive the OTP, please click the “Resend OTP” button for the system to send a new code. In case you still do not receive the OTP, please check the following: Check your phone network connection to ensure a stable signal. You can also try restarting your device to reactivate the service. […]
Please follow one of these methods to check your account balance: 1. Check via IVR Automated Hotline Step 1: Call 1900 6083 using your registered phone number. Step 2: Press 4, enter your ID number, and press #. Step 3: Enter the last 4 digits of the account you wish to check, then press # […]
Please log in to the MSB mBank app, then: Step 1: Select Services, then select Cardless Services, and choose Withdraw via Code. Step 2: The system will display a list of created transaction codes. Select the details of the transaction you wish to cancel. Step 3: Select Cancel Transaction, then confirm. Once completed, the system […]
Please log in to the MSB mBank app, then: Step 1: Select Services, then select Cardless Services, and choose Withdraw via Code. Step 2: The system will display a list of transaction codes created. Select the details of the transaction you wish to cancel. Step 3: Select Cancel Transaction, then confirm. Once completed, the system […]
To ensure safety, please change your MSB mBank login password/PIN immediately, and temporarily do not deposit money into the account showing signs of risk. At the same time, you can also check your transaction history on the MSB mBank app or SMS balance notification messages to determine the reason for the deduction. If you do […]
If you are 18 or older, you can open an MSB account online and select your lucky number through these simple steps: 1. Open Online via MSB mBank App Step 1: Download the MSB mBank app and select “Open an Account.” Step 2: Complete the identity verification (eKYC) by scanning your ID card and performing […]