On the MSB mBank application, you can view your account transaction history for up to 90 days. 1. For transactions within the most recent 90 days Step 1: Log in to the MSB mBank application. Step 2: Select the account you want to review. Step 3: Select Transaction History and choose Advanced Search to retrieve […]
The fee for opening a beautiful account number on MSB mBank may vary depending on the type of account number selected and current promotional programs. For detailed fee information, you may: Check directly on the MSB mBank application, or contact the nearest MSB Branch/Transaction Office for consultation.
Yes, you can change the default account for transfers. To change the default account, please follow these steps: Step 1: Log in to the MSB mBank application. Step 2: Select Settings → Payment Settings. Step 3: Choose Change Default Account and follow the instructions.
You can check your account balance by logging in to the MSB mBank application and selecting “Accounts.” Tap the account you wish to view to see the detailed balance and transaction history.
To open an online payment account on the MSB mBank application, please follow the steps below: Step 1: Open the MSB mBank application and select Open Account. Step 2: The Terms and Conditions will be displayed on the screen. Tick the checkbox to agree and select Continue. Step 3: Enter your mobile phone number to […]
If you are currently using another authentication method and would like to switch to Soft Token, please follow the steps below: Step 1: Log in to the MSB mBank application. Step 2: Select Settings (in the bottom-right corner of the screen) and open Transaction Authentication Settings. Step 3: Enable Soft Token authentication by switching the […]
To reset your Soft Token PIN, please follow the steps below: Step 1: Open the MSB mBank application. Step 2: Select Settings → Reissue Soft Token PIN. Step 3: The system will send an OTP code to your registered mobile phone number. After entering the OTP, the system will send an SMS containing your new […]
To activate Soft Token, please follow the steps below: Step 1: Log in to the MSB mBank application. Step 2: On the Home screen, select “Soft Token.” The system will display a notification: “Soft Token feature already exists on the system. Do you want to activate it?” Please select “Agree”, then enter the OTP code […]
If you are unable to log in to the MSB mBank application, please check the following: Review the error notification displayed on the screen. Ensure that you are using the correct MSB mBank application for individual customers. Verify that your username and password are entered correctly. Check your Internet connection to ensure a stable network […]
If you do not receive balance change notifications on the MSB mBank application, please check the following: Ensure that the balance change notification feature is enabled in the MSB mBank application settings. Check your phone settings to ensure that notification permissions for the MSB mBank application are enabled. If the cause cannot be identified, please […]