Please bring your chip-based Citizen ID card to the nearest MSB Branch/Transaction Office to reactivate your account. After the account is reactivated, you will need to perform at least one financial transaction on the same day to resume using your account. Note: Account reactivation may incur an account management fee. For detailed information on fees, […]
How to open an online account with MSB You can open an online account with MSB by following these steps: Step 1: Download the MSB mBank application from the App Store or Google Play. Step 2: Open the application, select “Open a Current Account”, and enter your mobile phone number to receive an OTP. Step […]
You can open an MSB account through the following methods: 1. Online registration (recommended) Step 1: Download the MSB mBank application from the App Store or Google Play. Step 2: Open the application, select “Open a Current Account,” and enter your mobile phone number to receive an OTP. Step 3: Scan or capture your Citizen […]
To lock your card, please follow these steps: Step 1: Log in to the MSB mBank application → Select Card Services. Step 2: Select the card you want to lock → Choose Lock Card → Select the reason for locking the card. Step 3: Select Confirm and enter your Soft Token PIN authentication code to […]
Yes. You can reset your card PIN on the MSB mBank application by following these steps: Step 1: Log in to the MSB mBank application. Step 2: Select Card Services. Step 3: Choose the card for which you want to reset the PIN. Step 4: Select Card Management. Step 5: Select Create New Card PIN […]
To reactivate the MSB mBank application, please follow these steps: Go to Settings and select Reactivate Application. After reactivating the application, please enter your username and password to log in again to the MSB mBank application.
To delete a saved beneficiary, please follow these steps: Step 1: Log in to the MSB mBank application. Step 2: On the Home screen, select Services. Step 3: Choose Transfer. Step 4: Select Beneficiary List. Step 5: Select the beneficiary you want to delete and tap the delete icon to remove the beneficiary.
Your transfer limit on the MSB mBank application depends on the service package you have registered for. To check your current transfer limit: Log in to the MSB mBank application → Settings → Change Transaction Limit. The system will display the maximum transfer limit per transaction and per day.
To cancel automatic bill payment, please follow the steps below: Step 1: Log in to the MSB mBank application. Step 2: Select “Bill Payment” → “Manage Bills”. Locate the transaction or service you want to cancel from the list of registered automatic payments. Select the cancel or delete option (such as “Cancel Automatic Payment”, “Delete […]
Yes, MSB mBank supports the automatic bill payment feature. To register for automatic bill payment on the application, please follow these steps: Step 1: Select Bill Payment on the application. Step 2: Choose the type of bill you want to pay (electricity, telecommunications, internet, etc.) and select the automatic payment option. (Note: Available services for […]