Please refer to the business credit card fee schedule at the following https://www.msb.com.vn/vi/doanh-nghiep/bieu-mau-bieu-phi-lai-suat
You can submit a trace request to modify the description of a successful transfer from MSB by following these steps: Step 1: Log in to Internet Banking → Select Accounts → Choose the transaction account. Step 2: Select Transaction History and locate the transfer that needs adjustment. Step 3: Click Trace → Enter your modification […]
Please follow these steps to submit a request: Step 1: Log in to Internet Banking → Select Accounts → Choose the account used for the transaction. Step 2: Select Transaction History and locate the suspicious transaction. Step 3: Click Trace → Enter your recall request and fraud details in the “Content” field. ⏱ Processing Time: […]
You can submit a recall request for an accidental transfer by following these steps: Step 1: Log in to Internet Banking → Select Accounts → Choose the account used for the transaction. Step 2: Select Transaction History and locate the specific transaction. Step 3: Click Trace → Enter your recall request details in the “Content” […]
If the recipient has not yet received the money, you can submit a trace request by following these steps: Step 1: Log in to Internet Banking → Select Accounts → Choose the transaction account. Step 2: Select Transaction History and locate the specific transaction. Step 3: Click Trace → Enter your request details in the […]
When you approve using the digital signature authentication method (CA) on the internet, the system displays the error message “Please register your digital certificate template or wait for your digital certificate template to be approved”. Please check the following information. The digital signature must be the one registered with MSB. Digital signature validity period In […]
You can check your business account transaction information using the following methods: Method 1: Log in to the M-emobile app → select Account → select Account Inquiry → select Payment Account → select Details → click the search icon to search transaction history by time. Method 2: Access https://ebank.msb.com.vn: Log in → select Account → […]
How to Check Your MSB Account Balance Method 1: Via In-Phone Operator (IVR) Call 18006260 (free) from your registered MSB phone number. Press 2 → Enter your registered MSB business registration number, press # Enter the last 4 digits of your account number, press # to hear your balance information. Method 2: Via the M-emobile […]
Please bring the form with your company’s signature and seal to the nearest MSB branch or transaction office for assistance.
You can find out your account number through one of the following methods: Method 1: Log in to the M-emobile app, select Account → Account inquiry, then select payment account to display your account number. Method 2: Access https://ebank.msb.com.vn, select account to check your account number. Method 3: You can visit the nearest MSB branch […]