To change your MSB mBank access password, please follow one of these methods: Change your password on the MSB mBank application Step 1: Log in to the MSB mBank application. Step 2: Select Settings and find the Change Password option, then follow the on-screen instructions. Change your password via the Internet Banking website Step 1: […]
How to log in to the MSB mBank application on a new device Step 1: Go to Google Play / CH Play (for Android) or the App Store (for iOS) and search for “MSB mBank” to download the application. Step 2: After the installation is completed, open the application and enter your registered login credentials […]
To log in to the MSB mBank application, please follow the steps below: Step 1: Open the MSB mBank application Download and install the MSB mBank application on your mobile device (available on iOS/Android). Launch the application once the installation is complete. Step 2: Enter your login credentials Enter your username and password provided by […]
To register for the MSB mBank app, you can choose one of the following methods: For existing MSB account holders: Please bring your Citizen Identity Card (CCCD) to the nearest MSB branch or transaction office to register for online banking services. For new customers without an MSB account: You can open a digital payment account […]
If your Digital Banking service has been locked, you may unlock the service and request a password reissuance by following the steps below: Step 1: Unlock your Digital Banking service Option 1: Contact the Customer Service Hotline: Call 1900 6083 (service fee may apply). After listening to the instructions, press 3, then select 2 to […]
If you enter an incorrect login password more than five (05) times, your Digital Banking service will be temporarily locked to ensure account security. In this case, you may unlock the service and request a password reissuance by following the steps below: Step 1: Unlock your Digital Banking service Option 1: Contact the Customer Service […]
To have your Digital Banking username reissued, please follow one of the options below: Method 1: Contact MSB Customer Service via online channels You may request a username reissuance through MSB’s official channels: Zalo: Ngân hàng Hàng Hải – MSB Facebook: MSB – Ngân hàng TMCP Hàng Hải Việt Nam Email: cskhcanhan@msb.com.vn Method 2: Visit […]
To retrieve your Digital Banking password, please follow one of the options below: 1. Via the MSB mBank application: Step 1: Log in to the MSB mBank application and select “Forgot Password” on the login screen. Step 2: Enter the required verification information, including: Username, Account Number, ID/Passport Number, and Date of Issue of the […]
To request a credit card replacement, you may choose one of the following methods: 1. Request a replacement via the MSB mBank application Log in to the MSB mBank application. Select Card Services. Choose Apply for Card Online. Select Credit Card Replacement. Choose the type of card you wish to have reissued and follow the […]
To unblock your credit card, you may follow one of the methods below: 1. Unblock via the MSB mBank application (Applicable if you previously blocked the card yourself) Log in to the MSB mBank application. Select Card Services. Choose the card you want to unblock. Select Unblock Card. Tap Confirm and enter your Soft Token […]