To log in to the MSB mBank application, please follow the steps below: Step 1: Open the MSB mBank application Download and install the MSB mBank application on your mobile device (available on iOS/Android). Launch the application once the installation is complete. Step 2: Enter your login credentials Enter your username and password provided by […]

To register for the MSB mBank app, you can choose one of the following methods: For existing MSB account holders: Please bring your Citizen Identity Card (CCCD) to the nearest MSB branch or transaction office to register for online banking services. For new customers without an MSB account: You can open a digital payment account […]

If your Digital Banking service has been locked, you may unlock the service and request a password reissuance by following the steps below: Step 1: Unlock your Digital Banking service Option 1: Contact the Customer Service Hotline: Call 1900 6083 (service fee may apply). After listening to the instructions, press 3, then select 2 to […]

If you enter an incorrect login password more than five (05) times, your Digital Banking service will be temporarily locked to ensure account security. In this case, you may unlock the service and request a password reissuance by following the steps below: Step 1: Unlock your Digital Banking service Option 1: Contact the Customer Service […]

To have your Digital Banking username reissued, please follow one of the options below: Method 1: Contact MSB Customer Service via online channels You may request a username reissuance through MSB’s official channels: Zalo: Ngân hàng Hàng Hải – MSB Facebook: MSB – Ngân hàng TMCP Hàng Hải Việt Nam Email: cskhcanhan@msb.com.vn Method 2: Visit […]

To retrieve your Digital Banking password, please follow one of the options below: 1. Via the MSB mBank application: Step 1: Log in to the MSB mBank application and select “Forgot Password” on the login screen. Step 2: Enter the required verification information, including: Username, Account Number, ID/Passport Number, and Date of Issue of the […]

Step 1: Log in to the MSB mBank / MSB Digibank application. Step 2: Select MSB Rewards. Step 3: Choose your preferred voucher. Step 4: Select “Redeem Now” to use the voucher.

Reward points are accumulated from transactions such as: QR payments, bill payments, online savings deposits, maintaining account balances, using debit cards, etc. Spending via MSB Mastercard Super Free and MSB Mastercard Hybrid credit cards. Exclusive privileges for Priority Banking customers: Rewards of up to 500,000 M-Points on their birthday