How are M-Points in the MSB Rewards program used?

M-Points are valid for 12 months from the date they are earned. Customers can access the MSB Digibank application, select MSB Rewards, tap on the available M-Points, then select Explore Vouchers and choose categories that suit their needs such as dining, fashion, beauty, technology, travel, entertainment, and more to redeem.

How do M-First Priority Banking members earn reward points in the MSB Rewards program under preferential mechanisms?

Customers who are M-First Priority Banking members will earn M-Points for account transactions at a rate four times higher than Standard members, and can redeem these points for thousands of attractive offers on the MSB app. Please access the MSB Digibank application, select MSB Rewards, tap on the available M-Points, and select Point Accumulation Mechanism […]

Where can I view my current M-Points?

Step 1: Access the MSB mBank app / MSB Digital Bank (or other applications as prescribed by MSB from time to time, which will be notified and guided by MSB to Customers). Step 2: Select MSB Rewards on the main screen. Step 3: Your M-Points will be displayed in the “Available M-Points” box.

Do M-Points have an expiration date?

Yes. M-points accumulated in month T* (*) of the current year are valid until the last day of month T in the following year. Examples: If you accumulate 100 M-points on January 31, 2026, they will expire on January 31, 2027. If you accumulate 100 M-points on January 1, 2026, they will expire on January […]

How can I accumulate M-Points?

Customers can accumulate M-Points on every transaction with MSB: maintaining a balance in an MSB payment account, making QR payments, paying bills online, recharging mobile phones, etc. Please see the program rules for details.

How can I register for SMS Banking?

To register for SMS Banking, please follow these steps on the MSB mBank application: Step 1: Log in to the MSB mBank application → Select Settings → Choose SMS Balance Change Notification Settings. Step 2: Set up the account number and mobile phone number to receive notifications. Step 3: Select the transaction type, set the […]

What are the criteria to become an MSB Rewards member?

All individual customers using MSB’s products and services as specified in the program’s Terms and Conditions become MSB Rewards members, except for customers suspected of fraudulent transactions or customers with debt classified as Group 2 or higher on MSB’s database systems and/or other relevant systems.