No. Exchange agents are only allowed to collect foreign currency and pay out Vietnamese Dong to customers, in accordance with regulations.
Yes. However, the actual operating hours may vary depending on each agent’s service capacity.
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Mar
Mar
Instructions on how to use the MSB customer care call center for individual customers
Authorized agents can exchange foreign currency for individual customers who are Vietnamese or foreign citizens wishing to convert foreign currency into Vietnamese Dong.
Yes. The Mastercard Green World card allows the issuance of up to 03 supplementary cards.
No. Customers do not need to pay any fee when receiving Western Union remittances at MSB. In addition, customers can enjoy preferential exchange rates when converting from USD to VND.
Customers only need to bring a valid identification document and the Money Transfer Control Number (MTCN) to any MSB transaction location to receive the funds.
Yes. The Visa Signature card allows the issuance of up to 03 supplementary cards.
Yes. Customers can receive Western Union remittances without having an MSB account.
Procedure and steps to receive the benefit: Step 1: When using domestic airport lounges, customers present their MSB Mastercard Green World credit card, boarding pass, and a valid ID (Citizen ID card / ID card / passport) to the lounge reception staff. Customers must also provide the boarding pass and valid identification documents of accompanying […]