If you enter the wrong password more than 5 times, the system will temporarily lock your account for security reasons. To unlock and reset your password, please follow these steps: A. Unlocking the service: To unlock your service, you can do so in the following ways: 1. Call the customer service hotline: 18006260 (free of […]
To have your digital banking login name reset, please visit the nearest MSB branch or transaction office for assistance (Please bring the form with your company’s signature and seal).
To reset your digital banking password, you can choose one of two methods: 1. On the MSB M-emobile app On the login screen, select “Forgot password” Enter the required information. *Note: The information provided in the ID card, phone number, and email address are the user’s registered information. The OTP will be sent to the […]