What is the mPrivate service?

This is an enhanced security service exclusively for Priority Banking members, designed to strengthen security and ensure transaction safety on the MSB Digibank application. When the service is activated, online savings accounts will require security questions when performing account closure transactions.

What is the procedure to change my digital banking package to Diamond 20?

Conditions for using the Diamond 20 transaction limit package: Customers must be Priority Banking Engagement & Potential customers, including: Staff Band 6-9, Director of Retail Customer Center, Members of the Board of Directors, MSB Management Board, or companies belonging to the ROX Group. Customers must sign the Commitment Form for using the high-limit service package. […]

Transfer fees

Priority Banking customers will be exempt from transfer fees via online channels on IBMB and at branch counters. For details, please refer here: (Hyperlink document: https://drive.google.com/file/d/117XH1-EAAveglZUL5qTRqyZodW8GgwWH/view)

How many high-limit IBMB packages are available?

Currently, MSB offers two high-limit transfer service packages for Priority Banking customers based on membership tiers, including: DIAMOND 20 Package and DIAMOND 50 Package. If customers do not yet require high limits such as those of the DIAMOND 20 / DIAMOND 50 Packages, Priority Banking customers may also register for the DIAMOND Package with the […]