Yes. The release of guarantees may be effected by cash payment or documentary settlement, depending on the customer’s business plan and subject to the Bank’s approval.

Financing of up to 280% of the collateral value may be granted, subject to asset valuation and the Bank’s approval.

MSB provides comprehensive financing packages, including: Loans, Issuance of bank guarantees, Letters of Credit (L/C)

The applicable interest rate for each enterprise depends on the Bank’s internal credit rating, the loan amount, and the banking services utilized. For detailed consultation on the interest rate applicable to your enterprise, please leave your contact information and the Bank will contact you upon receipt.

The loan amount is determined based on the customer’s actual funding needs, debt repayment capacity, and financial management capability, subject to the Bank’s credit assessment and approval.

• For electronic voucher gifts, the voucher will be sent by the gift provider Got It / Urbox (Prudential’s partners) to the phone number or email address registered by the customer with Prudential.
• For physical gifts, Prudential or the gift provider will deliver the gift to the customer via postal service with direct delivery, based on the phone number and Citizen ID card information provided by the customer.
• Customers must provide accurate phone number and contact address information to Prudential when completing the information at the time of purchasing the insurance.

Promotional programs for Prudential life insurance distributed through the MSB channel are typically publicly posted on the MSB website and the Prudential website. Customers may contact the nearest MSB Branch/Transaction Office or their relationship manager to receive full and detailed consultation.

Priority Banking customers who place online term deposits receive an additional 0.5% interest rate compared to regular customers, and an additional 0.2% interest rate for deposits made at the counter. In addition, customers are exempt from early termination fees within 2 working days from the deposit opening date for counter transactions.

MSB Priority Banking customers are entitled to non-term deposit interest rates of up to 0.5% per year, depending on the end-of-day balance in the current account.

MSB offers a variety of installment options to meet customers’ needs:

• 0% interest installment: MSB credit cards support 0% installment payments at major partners such as Shopee, Nguyễn Kim, Samsung, OceanEdu, CellphoneS, and many other partners.
• Flexible installment for any transaction: Convert any transaction into an installment plan with interest rates starting from 1.5% per month, with a tenor of up to 24 months.
• Outstanding balance installment: Convert transactions that have already appeared on the statement into installment payments, helping reduce financial pressure with interest rates starting from 1.5% per month, with installment terms of up to 36 months.

A repurchase agreement shall include the following principal contents:

1. Seller;
2. Buyer;
3. Details of the valuable papers: form (certificate or book-entry), serial number, par value or maturity value (total amount payable at maturity), issuing organization, maturity date;
4. Purchase date;
5. Purchase price;
6. Purchase interest rate;
7. Purchase term;
8. Repurchase price;
9. Repurchase date;
10. Method of payment and transfer of valuable papers;
11. Dispute resolution and breach handling;
12. Rights and obligations of the parties;
13. Value date of the agreement;
14. Other relevant terms and conditions.

MSB supports up to 12 major currencies, including: USD, EUR, GBP, CHF, JPY, NOK, DKK, AUD, CAD, SGD, HKD, and THB.

The transaction limit for 24/7 Interbank Transfers is up to nearly 500 million VND per transaction.

You can submit a trace request to adjust the account number or beneficiary name for successful transfers from MSB. Please follow these steps:

• Step 1: Log in to Internet Banking → Select Accounts → Choose the account used for the transaction.

• Step 2: Select Transaction History and find the transaction you wish to trace.

• Step 3: Click Trace → Enter your adjustment request in the “Content” field.

Note: Trace requests are processed within a maximum of 04 working days. Feedback will be sent via the user’s registered phone number.

For every Collection & Payment client, MSB provides a dedicated on-site support team. Additionally, a 24/7 communication channel is maintained with our IT experts and product specialists to ensure all issues are resolved instantly.

In addition to competitive KPI-based bonuses, MSB offers premium health insurance, team-building activities, and particularly, transparent promotion roadmaps. We encourage internal rotation to allow employees to maximize their potential, ensuring your career is always moving and evolving.

MSB takes pride in its Digital-first environment and Agile culture.

Highlights: Modern workspace, minimal hierarchical barriers, encouraging creativity from the staff level. This is a place where you not only work but also “upgrade” yourself through major projects and the bank’s vibrant engagement activities.

MSB prioritizes candidates with a “Customer-Centric” mindset and the ability to adapt quickly to digital technology. We look for colleagues who demonstrate high responsibility, proactivity, and alignment with our 4 core values: Responsibility – Efficiency – Innovation – Customer-Centricity.

At MSB, we don’t just look for experience; we value potential. Every new employee undergoes a structured “Onboarding” program and specialized courses at MSB. In particular, you will be guided by experienced “Buddies” to quickly acclimate to business processes, products, as well as the culture and environment at MSB.

Additionally, MSB offers “tailor-made” programs for Freshers, such as MAT (Management Associate Trainee) or RM Start-up.

Key Highlights:

• Comprehensive Training Roadmap: Candidates participate in 2 weeks of intensive theoretical training at the Head Office, followed by 2 months of hands-on field experience at business units.

• Superior Benefits: MSB provides full salary starting from the theoretical training phase – a competitive privilege reserved for high-potential personnel.

• Sustainable Development Foundation: The roadmap is designed to help candidates adapt step-by-step, understand corporate culture, and master professional procedures before officially taking on their roles.

MSB aims for efficiency and speed. Typically, the process takes about 2-3 weeks, consisting of 3 steps: Application screening, Competency assessment/Preliminary interview, and In-depth interview. Results are provided promptly to help candidates remain proactive with their personal plans.