Yes. The primary cardholder may request the issuance of supplementary cards for family members in accordance with MSB’s regulations and can manage the spending of supplementary cards.

Yes. Cardholders may register for installment payment programs with preferential interest rates or 0% interest at MSB’s partner merchants, subject to the terms and conditions of each program.

If your card is lost, please immediately block the card via the MSB mBank application or contact the MSB Contact Center for timely assistance to minimize potential risks.

MSB credit cards apply advanced security standards including EMV chip technology, 3D Secure authentication for online transactions, and card management utilities available on the MSB mBank application.

Promotion information is regularly updated on the official MSB website, the MSB mBank application, and other official communication channels of the bank.

MSB credit cardholders enjoy various benefits such as cashback programs, reward points depending on card features, as well as discount programs for shopping, dining, and travel, in accordance with MSB policies and card scheme programs from time to time.

Customers can repay their MSB credit card balance through: MSB mBank application Bank transfer from a bank account to the credit card account Automatic debit registration

Yes. However, cash withdrawal transactions are subject to fees and interest from the transaction date in accordance with the applicable fee schedule. Therefore, MSB recommends limiting the use of this feature.

The statement date is the date when MSB records and finalizes the outstanding balance for the billing cycle. The payment due date is the last date by which the cardholder must make payment to avoid interest and fees. These details are clearly indicated on the credit card statement.

MSB credit cards offer an interest-free period of up to 45 days, depending on the transaction date, statement date, and the specific card product.