1. Promotion Details 25% off the total bill (including food and beverages) when paying with a Visa Signature card, applicable every day of the week at participating restaurants, for bills from VND 1,000,000 to VND 3,000,000. 50% off the total bill (including food and beverages) when paying with a Visa Signature card, applicable every day […]
01
Mar
Mar
1. Promotion Introduction Ngoc Dung Beauty Clinic offers a FREE combo of 3 skincare services worth VND 7,000,000, including: Skin Detox Technology – Skin detoxification treatment Thermic Lift high-tech facial rejuvenation PL – Ultra White skin rejuvenation care Enter code MSB7 to register. Promotion quantity: 1,000 redemptions nationwide. 2. Terms & Conditions Applicable to MSB […]
01
Mar
Mar
1. Offer Introduction Ngoc Dung Beauty Salon offers a special price of VND 790,000 for 01 Meso Skin Glow Treatment – Hydra Luxury Premium (Belgium) (original price: VND 10,000,000). Enter the code MSB790 to register. Number of offers: 1,000 redemptions nationwide. 2. Terms & Conditions Applicable for MSB cardholders. Customers are required to activate the […]
01
Mar
Mar
1. Offer Introduction Ngoc Dung Beauty Salon offers a special price of VND 790,000 for 01 Meso Skin Glow Treatment – Hydra Luxury Premium (Belgium) (original price: VND 10,000,000). Enter the code MSB790 to register. Number of offers: 1,000 redemptions nationwide. 2. Terms & Conditions Applicable for MSB cardholders. Customers are required to activate the […]
To request a credit card replacement, you may choose one of the following methods: 1. Request a replacement via the MSB mBank application Log in to the MSB mBank application. Select Card Services. Choose Apply for Card Online. Select Credit Card Replacement. Choose the type of card you wish to have reissued and follow the […]
To unblock your credit card, you may follow one of the methods below: 1. Unblock via the MSB mBank application (Applicable if you previously blocked the card yourself) Log in to the MSB mBank application. Select Card Services. Choose the card you want to unblock. Select Unblock Card. Tap Confirm and enter your Soft Token […]
Your credit card may be blocked for several reasons, including: Overdue outstanding balance: If you fail to pay your credit card balance in full or on time. Suspected fraudulent activity: The bank may temporarily block the card if suspicious transactions are detected. Customer request: You may request the card to be blocked in cases such […]
To obtain the MCC (Merchant Category Code) for a specific transaction, please contact the MSB Customer Service Center through the following online channels and request the MCC information for the transaction: Zalo: Ngân hàng Hàng Hải – MSB Facebook: MSB – Ngân hàng TMCP Hàng Hải Việt Nam Email: cskhcanhan@msb.com.vn
Please check the following: Verify whether your card has been blocked or temporarily locked. Check whether your available credit limit is sufficient to complete the transaction. If your card is blocked or your available credit limit has been fully used, you will not be able to perform transactions with your credit card.
Apple Pay requires an active internet or mobile data connection when adding a card. Please ensure that your device is connected to the internet via Wi-Fi or mobile data. Additionally, please check the following: Make sure you are signed in to your Apple device using your Apple ID. Ensure that you are logged in to […]