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In what form will customers receive gifts when participating in Prudential promotional programs through the MSB channel?
14/03/2026- For electronic voucher gifts, the voucher will be sent by the gift provider Got It / Urbox (Prudential’s partners) to the phone number or email address registered by the customer with Prudential.
- For physical gifts, Prudential or the gift provider will deliver the gift to the customer via postal service with direct delivery, based on the phone number and Citizen ID card information provided by the customer.
- Customers must provide accurate phone number and contact address information to Prudential when completing the information at the time of purchasing the insurance.