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How to activate Soft OTP on a device for the first time?

12/02/2026

To activate Soft OTP on your device initially, please follow these steps:

  • Download and install the M-emobile application.
  • Select “Soft OTP” (bottom right corner of the application screen).
  • Enter your username and password.
  • Read and agree to the terms and conditions.
  • Enter the activation code sent via SMS (to your registered phone number).
  • Enter the default PIN, which is the last 6 digits of your registered phone number.

*Note: If you are already logged into the M-emobile application, you can select the “activate soft OTP” feature in the left-hand menu.

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