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Rules for the “Open a new account – Receive an Urbox voucher” program.

05/01/2026

According to legal regulations.

In the event that any individual engages in fraudulent or deceptive behavior to obtain the results of this promotion, MSB has the full right to refuse to award the prize and require the Customer to compensate (if any) in accordance with the law.

To ensure the transparency of the promotion, MSB has the right to publish the information and images of eligible Customers in accordance with legal regulations.

With the Customer’s consent, MSB has the right to use the Customer’s images and information related to this promotion in MSB’s communication and advertising activities and/or to widely publicize them in accordance with the law.

Customers are responsible for all incurred costs (if any) related to receiving the offer from the program.

Any questions or complaints related to the promotion must be submitted by the Customer to MSB within 45 days from the date of completion. The program will end. MSB will not be responsible for handling or resolving any complaints or inquiries from customers arising after this time.

If, due to force majeure as stipulated by law and beyond MSB’s control, the promotion cannot take place as planned, or to ensure it aligns with its business objectives, MSB may (within the limits permitted by law) cancel, terminate, change, or postpone part or all of the promotion after obtaining the consent of the competent authority or in accordance with applicable law.

11.2. Customer’s Responsibilities and Rights:

  • The customer is fully responsible for the use of the received E-voucher.
  • The customer has the full right to use the E-voucher for personal purposes.
  • By participating in this promotion, the customer agrees to allow MSB to share the customer’s information with parties involved in the promotion to implement the offer; MSB has the right to use images and information of customers related to this promotion in its communication and advertising activities and/or to widely publicize them in accordance with the law.

    By participating in this promotion, customers acknowledge that they have known and accepted all the terms and conditions of this program and any amendments (if any).

    MSB respectfully announces and commits to implementing and taking full responsibility for the above-mentioned promotional programs in accordance with current laws.

    1. An Urbox e-voucher is an electronic gift voucher or shopping voucher that replaces a traditional gift voucher. Applicable to over 600+ brands across diverse sectors including supermarkets, food and beverage, entertainment, electronics, mother and baby products, travel, etc., with a network of over 20,000+ stores nationwide.

    For details, see here

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