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Frequently Asked Questions

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Where can I view or track my earning transactions?
16/03/2026

Customers can log in to the MSB mBank application, and on the home screen select “Accounts” or “Savings” to view detailed information about the earning product.

If I choose the ‘Early Transfer’ option and transfer before maturity, will I lose my interest?
16/03/2026

When customers choose early transfer, the system will display the yield applicable at the time of transfer, calculated based on the actual holding period. Customers may choose to continue holding or confirm the transfer after reviewing the yield information.

Will I be informed of the expected yield before deciding to participate?
16/03/2026

The yield schedule by tenor and holding method will be displayed for customers to review and select before confirming participation in the product.