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MSB – Ngân hàng TMCP Hàng Hải Việt NamMSB – Ngân hàng TMCP Hàng Hải Việt Nam

What is the annual fee for this card? Does MSB offer an annual fee waiver policy?

The annual fee is VND 2,999,000 per year. First year: 100% annual fee rebate if spending reaches VND 15 million within 30 days from the card activation date. From the second year onwards: Annual fee waiver if the total spending in the 12 months prior to the annual fee charge date (12-month cycle from the […]

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Am I eligible for airport lounge privileges?

Yes. Customers receive 6 complimentary domestic airport lounge visits per year for the primary cardholder and family members.

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Can exchange agents collect Vietnamese Dong and pay foreign currency to customers?

No. Exchange agents are only allowed to collect foreign currency and pay out Vietnamese Dong to customers, in accordance with regulations.

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Can exchange agents serve customers 24/7?

Yes. However, the actual operating hours may vary depending on each agent’s service capacity.

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Which customers can exchange foreign currency at authorized exchange agents?

Authorized agents can exchange foreign currency for individual customers who are Vietnamese or foreign citizens wishing to convert foreign currency into Vietnamese Dong.

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Can I issue a supplementary card for a family member?

Yes. The Mastercard Green World card allows the issuance of up to 03 supplementary cards.

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Is there any fee for receiving Western Union remittances at MSB?

No. Customers do not need to pay any fee when receiving Western Union remittances at MSB. In addition, customers can enjoy preferential exchange rates when converting from USD to VND.

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What documents are required to receive Western Union remittances at MSB?

Customers only need to bring a valid identification document and the Money Transfer Control Number (MTCN) to any MSB transaction location to receive the funds.

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Can I issue a supplementary card for my family members?

Yes. The Visa Signature card allows the issuance of up to 03 supplementary cards.

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Can I receive Western Union remittances at MSB without having an MSB account?

Yes. Customers can receive Western Union remittances without having an MSB account.

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