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Collection and Disbursement Solutions

For Financial Institution customers, particularly Insurance Companies, Fund Management Companies, Securities Companies, Hospitals, Schools, etc.

Collection and Disbursement Solutions

For Financial Institution customers, particularly Insurance Companies, Fund Management Companies, Securities Companies, Hospitals, Schools, etc.

What makes it special?

Comprehensive collection and disbursement solution

Multi-channel collection and disbursement with flexible connectivity

Fast and accurate inquiry, reconciliation, and transaction support

Product information

Collection via Virtual Account (VA): MSB collects funds under the customer’s authorization into a payment account opened by the customer at MSB by linking the customer’s master account number with a set of virtual account numbers. Specifically:

  • Each virtual account number corresponds to one service user, one contract, one invoice, or one receivable of the customer.
  • The master account is a dedicated collection current account opened by the customer at MSB to receive funds credited to the virtual account numbers.

Through precise identification of counterparties, payment items, and additional information (up to four levels of information/transaction identification), this solution enables customers to reduce manpower, costs, and processing time for transaction tracking and receivable reconciliation, thereby optimizing cash flow management.

System-integrated Disbursement Solution

  • No requirement for beneficiaries to open an account at MSB
  • No restriction on refund timeline
  • Reduced risk of loss/errors compared to cash payments
  • Disbursement executed 24/7 based on customer demand
  • Customer reconciliation performed automatically and efficiently
  • MSB provides advisory/design of additional features as required: batch payments, scheduled periodic payments, etc.

Frequently Asked Questions

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How are the fees for Collection and Payment services calculated?
11/03/2026

Fees are determined based on our standard schedule and customized for each client. Factors such as daily transaction volume and selected solutions are considered to ensure you receive our most competitive rates.

Who should I contact for support if a transaction error occurs over the weekend?
11/03/2026

For every Collection & Payment client, MSB provides a dedicated on-site support team. Additionally, a 24/7 communication channel is maintained with our IT experts and product specialists to ensure all issues are resolved instantly.

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