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What should I do if I encounter transaction errors on the TNEX app?
24/07/2026

If you experience any issues while making transactions, please reach out to TNEX through the following channels for prompt support:

  • Hotline: 1800 599 982 (toll-free)

 

What should I do if my account opening is unsuccessful?
24/07/2026

If your information cannot be verified, TNEX may decline your application and provide the reason for the unsuccessful registration. For further assistance, you can contact the hotline at 1800 599 982 (toll-free).

What is TNEX app?
24/07/2026

TNEX is Vietnam’s first free digital banking app, backed by Maritime Bank of Vietnam (MSB). It enables fast online account opening, zero transaction fees, convenient payments, smart expense management, and a wide range of integrated utilities—all within a single, user-friendly platform.