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What should I do if I forget my business bank login name?
17/03/2026

To have your digital banking login name reset, please visit the nearest MSB branch or transaction office for assistance (Please bring the form with your company’s signature and seal).

What should I do if I forget my current Business Digital Banking login password?
17/03/2026

To reset your digital banking password, you can choose one of two methods:

1. On the MSB M-emobile app

  • On the login screen, select “Forgot password”
  • Enter the required information.

*Note: The information provided in the ID card, phone number, and email address are the user’s registered information.

  • The OTP will be sent to the user’s login phone number.
  • Set a new password.

2. Visit the nearest MSB branch/transaction office for direct assistance.

  • Please bring the form with your signature and company seal to the nearest MSB branch/transaction office for assistance.
I would like to see the service fee schedule?
17/03/2026

Please refer to the business credit card fee schedule at the following

https://www.msb.com.vn/vi/doanh-nghiep/bieu-mau-bieu-phi-lai-suat