Secure transaction combo for priority customers – Absolute peace of mind in every transaction

In the digital transaction era, security is the guarantee of peace of mind and a refined lifestyle. MSB offers Premium Security Privilege, the “absolute security ticket” for our esteemed customers to confidently manage their assets and enjoy a life of complete privilege.

In the digital transaction era, security is the guarantee of peace of mind and a refined lifestyle. MSB offers Premium Security Privilege, the “absolute security ticket” for our esteemed customers to confidently manage their assets and enjoy a life of complete privilege:

1. M-PRIVATE PREMIUM ACCOUNT MANAGEMENT SERVICE (Security for Online Savings)

Absolute peace of mind when transacting – All online money transfers and savings are protected by a multi-layered authentication mechanism.

Smart asset control – Actively choose your savings account with an added layer of specialized security.

Unique premium experience – This service is designed exclusively for MSB Priority Customers; no other bank offers it.

Easy and convenient activation – With just a few steps to register on the app, you can immediately use the secure service. range.

2. DAILY TRANSACTION LIMIT SETTING FEATURE FOR CARDS (Card Payment Security)

• Secure online payments with EMV 3D Secure technology and biometric authentication.
• Activately set ON/OFF on MSB mBank for the following transaction channels:
  • ATM Withdrawal
  • Online Transactions
  • POS Transactions: Contactless
• Activately set daily transaction limits on MSB mBank.

3. FRAUDULENT ACCOUNT WARNING FEATURE DURING TRANSACTIONS(Warning about transfers to fraudulent accounts)

When customers request transactions to accounts on the List of Suspicious or Identified Fraudulent Beneficiary Accounts provided by the Police/State Agency, MSB will display a warning in the following form:

• If the beneficiary account is identified as having signs of fraud, deception, or impersonation risk >> MSB will stop the transaction immediately.If the beneficiary account is suspected of having signs of fraud, deception, or forgery, MSB will display a warning before completing the transaction so that the customer can decide whether to continue with the money transfer transaction.

  MSB believes that our discerning customers deserve to experience protection befitting their status, so that each transaction is not only a statement of a sophisticated lifestyle, but also an affirmation of absolute security and lasting value for their assets.

  For detailed information about this privilege or to learn more about product offers & promotions For MSB’s tiered customer care privileges, please contact your nearest branch – the assigned Priority Customer Relationship Manager or the following contact person for assistance:

  Contact Center Hotline: 1800 599999 (toll-free).

  **Email address for Priority Customers: MFirst247@msb.com.vn**

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