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Retail digital banking application migration notice

15/05/2026

ELEVATE YOUR DIGITAL EXPERIENCE WITH THE SUPER APP – MSB DIGITAL BANK

Welcome to MSB Digital Bank – a Super App tailored to personalize every financial journey, empowering customers to master their cash flow and enjoy a more convenient lifestyle.

From June 1, 2026, MSB officially launches the new digital banking platform, MSB Digital Bank, and initiates support for customers transitioning from the legacy application MSB mBank to the new MSB Digital Bank app. Detailed migration information will be communicated via MSB’s official channels to all customers.

04 KEY HIGHLIGHTS – ELEVATING THE DIGITAL EXPERIENCE ON MSB DIGITAL BANK:

EXPLORE THE SIMPLE & EASY MIGRATION GUIDE:

  • Case 1: Customers migrates via MSB mBank App

  • Case 2: Customer proactively installs MSB Digital Bank

VIDEO TUTORIALS FOR COMMON FEATURES ON MSB DIGITAL BANK:

  1. Basic Transaction Guide: here
  2. Credit Card Features Guide: here

NEED FURTHER ASSISTANCE?

To ensure a convenient and rapid transition, please choose from the following support options:

  • Option 1: Contact our 24/7 Hotline: 1900 6083
  • Option 2: Visit the nearest MSB branch or transaction office: Branch/ATM
  • Option 3: Submit your feedback: here

QUICK MIGRATION TIPS WITH MSB DIGITAL BANK!