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I’m encountering an error when attempting a transfer transaction on my digital bank?

12/02/2026

If you encounter any errors while making a transfer transaction via digital banking, please double-check the following information:

  • Check the error message screen.
  • Check your account status and transaction balance.
  • Check your internet connection to ensure a stable connection.

In case of unexplained transfer errors, please contact our Customer Service hotline at 18006260 (toll-free) for assistance.

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