I don’t see the pending order on the Digital Bank?

You do not see your pending order on your digital bank. Please check the following information:

• Assign roles and features to users for order approval.
• Assign approval process permissions for corresponding transaction types.
• Assign account permissions.
• Approve orders by approval level (orders can only be seen by users at the next approval level after successful approval).
• Activate OTP software (if approving orders on the M-emobile app).
• Types of transactions allowed for approval (if approving orders on the M-emobile app).

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