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Warning fraud tricks impersonating bank employees supporting opening credit cards

28/05/2025

Recently, Vietnam Maritime Commercial Joint Stock Bank recorded a situation of fraudsters claiming to be bank employees contacting customers via calls to advise and support opening credit cards.

⚠️Common fraud methods include:
🔴 Contact by phone, request to provide confidential personal information such as photo of ID card/citizen identification card, card information or OTP code.
🔴 We recommend that you deposit an amount of money into a payment account within a few minutes to qualify for a credit card, then perform fraudulent transactions to appropriate assets.

To ensure your safety and security, Vietnam Maritime Commercial Joint Stock Bank recommends the following protective measures:
1. Do not provide personal information, card/bank account information and OTP security code to anyone including bank staff via phone, email or strange links. Vietnam Maritime Commercial Joint Stock Bank never asks customers to provide this information
2. Do not access links or emails of unknown origin
3. Share this information with relatives and friends to increase vigilance 4. For all requests related to cards and products and services of Vietnam Maritime Commercial Joint Stock Bank, please contact Hotline 1900 6083 or the homepage of Vietnam Maritime Commercial Joint Stock Bank with the unique domain name: www.msb.com.vn

If you detect signs of fraud, please contact Vietnam Maritime Commercial Joint Stock Bank through the official channels below for support:
• Personal customer hotline: 1900 6083
• Go to the nearest Vietnam Maritime Commercial Joint Stock Bank transaction point: https://www.msb.com.vn/vi/mang-luoi.html
• Email: cskhcanhan@msb.com.vn