According to the current trend, fraud criminals are shifting to committing fraudulent acts and tricking customers into transferring money to bank accounts with names similar to reputable businesses and brands in order to appropriate money.

Fraudsters fake Fanpages on social networks Facebook, Tiktok or create websites and applications with interfaces, domain names and logos similar to real businesses, run ads introducing unusual promotions to create trust and make customers confused and caught off guard. In addition, scammers may try to reach people through impersonating calls or text messages to commit fraud in many different forms.

In order to protect customers’ information and assets, Vietnam Maritime Commercial Joint Stock Bank recommends:

1. Always carefully check business information before making transactions such as: Tax code, business registration address, phone number, account number…, verify information through official channels, published on reputable websites.
2. Tabsolutely do not share personal information, bank card information or OTP code with anyone – including people claiming to be bank employees.
3. Do not access strange links or download applicationsof unknown origin.
4. Proactively monitor fluctuations in transactions, account balances on banking applications.
5. Regularly update information about fraud and scamsand increase vigilance in opening and using banking services.

If you detect signs of fraud, please contact Vietnam Maritime Commercial Joint Stock Bank through the official channels below for support:

• Personal customer hotline: 1900 6083
• Go to the nearest Vietnam Maritime Commercial Joint Stock Bank transaction point: https://www.msb.com.vn/vi/mang-luoi.html
• Email: cskhcanhan@msb.com.vn

Vietnam Maritime Commercial Joint Stock Bank would like to thank customers for their cooperation!