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How can I authenticate transactions using Soft Token?

12/02/2026

If you are currently using another authentication method and would like to switch to Soft Token, please follow the steps below:

  • Step 1: Log in to the MSB mBank application.
  • Step 2: Select Settings (in the bottom-right corner of the screen) and open Transaction Authentication Settings.
  • Step 3: Enable Soft Token authentication by switching the toggle button to the right.
  • Step 4: The system will send an OTP code to your registered mobile phone number for confirmation.
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