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Why has my card been blocked?
12/02/2026Your credit card may be blocked for several reasons, including:
- Overdue outstanding balance: If you fail to pay your credit card balance in full or on time.
- Suspected fraudulent activity: The bank may temporarily block the card if suspicious transactions are detected.
- Customer request: You may request the card to be blocked in cases such as loss or suspected risk
To find out the exact reason, please contact the MSB Customer Service Center through the following online channels:
Zalo: Ngân hàng Hàng Hải – MSB
Facebook: MSB – Ngân hàng TMCP Hàng Hải Việt Nam
Email: cskhcanhan@msb.com.vn