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MSB launches MSB Rewards point accumulation program to express gratitude to loyal customers
28/02/2025With the goal of optimizing service experiences and increasing benefits for customers, Vietnam Maritime Commercial Joint Stock Bank (MSB) officially launches the Point Accumulation and Gift Redemption Program – MSB Rewards. This is part of the bank’s commitment to bringing superior value, increasing engagement not only through quality financial products but also through special incentives.
Easy accumulation – attractive gift redemption
The MSB Rewards program is a meaningful gift from MSB for customers who have always accompanied and trusted the bank’s services. The Loyalty accumulation system awards gratitude points on customer engagement activities with MSB through payment account balances, phone top-ups/bill payments, online savings, QR payments, debit cards, and birthday gifts. With this feature, the above transactions of customers will accumulate M-Point gratitude points and be converted into gift vouchers from more than 1,000 partners nationwide.

Accordingly, customers only need to maintain a payment account balance from 5 million VND to receive a maximum of 40 points/day or deposit online savings from 5 million VND to receive up to 300 points/month. For payment transactions, customers receive up to 50 points on each QR transaction of 200,000 VND or more, or receive up to 40 points for every 200,000 VND when paying with a debit card. Besides, with bill payment services and phone top-ups, customers are applied an accumulation rate of up to 40 points for every 10,000 VND spent. Especially, on the customer’s birthday, MSB sends up to 500,000 points depending on the customer’s rank.
To participate in MSB Rewards, customers only need to register to use/install the MSB mBank digital bank. The entire process of accumulating points and redeeming gifts is stored and updated automatically on the application; therefore, customers can easily and proactively look up their ranking as well as their point accumulation and gift redemption history.
An MSB representative said that in the coming time, the bank will continue to develop MSB Rewards, expand the range of point accumulation services, and increase incentive mechanisms for many other types of transactions such as credit card payments, loans… to show gratitude to customers when choosing to use MSB.
Experience multi-utilities with MSB mBank
Besides MSB Rewards, customers can also experience many other outstanding utilities such as the profit-generating feature on accounts with attractive yields starting from 4.2%/year with flexible terms, fast online transactions combined with one-touch payment with ApplePay using international cards right on the MSB mBank application.
With just a few minutes of online operations, customers can both open an account (with many choices such as the M-Pro account package for office workers, beautiful number accounts, M-Nick…) and then fully experience the features on the MSB mBank application (such as cardless withdrawal, money transfer, payment, savings, loans…) to receive many incentives and utilities.
With the above features, MSB wishes to provide a utility platform that is easy to access and suitable for the needs of every customer, realizing the goal of becoming the bank with the best service quality based on a modern digital platform.
This not only elevates MSB’s service quality but also contributes to helping customers easily access banking services, narrowing the gap in time and space, and increasing customer satisfaction and experience on every journey.
“With the motto ‘Customer is the core’, the launch of MSB Rewards demonstrates the bank’s commitment to increasing value and privileges for customers, and is also MSB’s word of gratitude to customers throughout their financial journey and enjoyment of life’s values with their loved ones”, the MSB representative affirmed.
Details about the MSB Rewards feature, see here or contact the 24/7 hotline: 1900 6083.
About MSB
Founded in 1991, MSB currently has over 260 branches and transaction offices nationwide and transacts with more than 400 correspondent banks in over 50 countries and territories. MSB has more than 6,000 employees, serving more than 6 million individual and corporate customers.